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Emergency plumbing

Burst pipes, leaks and boiler breakdowns.

One call for urgent plumbing repairs across Lewisham. We isolate the source, make it safe, and complete permanent repairs on the same visit where possible.

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01

Burst pipe repair

A burst or split pipe can flood a room within minutes, causing extensive structural damage. We respond instantly to halt the flow, isolate the main water supply, drain the affected system, and cut out the compromised copper or plastic section. Using heavy-duty, high-pressure fittings and soldered joints, we install a permanent replacement pipe that withstands full system pressure. After fitting, we conduct a high-pressure test to ensure zero seepage, inspect adjacent pipework for stress cracks, and clean up the work area.

EmergencyWater damageSame-day fix
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02

Leak detection

Hidden leaks behind cavity walls, beneath concrete screed, or under hardwood floorboards often go unnoticed until mold or damp patches appear. We use non-invasive diagnostic tools—including acoustic ground microphones, tracer gas testing, and high-resolution thermal imaging cameras—to pinpoint the exact leak location without tearing up your home. By mapping the precise pipe route and breach location before any manual work begins, we reduce disruption, keep repair costs minimal, and provide a detailed diagnostic report for your property insurance provider.

Non-invasiveThermal imagingAcoustic
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03

Boiler breakdown

Losing heating and hot water during cold winter months is a critical home emergency. Our certified Gas Safe registered engineers arrive fully equipped to diagnose complex boiler faults, from sudden pressure loss and failed motorized valves to faulty thermocouples, PCB errors, and ignition failures. We carry a wide range of OEM spare parts to complete most repairs during the same visit. Once the issue is rectified, we run a full safety audit, clear error codes, bleed air from the system, and balance your boiler for peak winter efficiency.

Gas SafeWinter emergencyHeating
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04

Tap & toilet repair

Dripping taps and constantly running toilets waste thousands of liters of water annually while driving up utility bills. We fix all types of fixtures on the spot, replacing worn washers, ceramic cartridges, worn-out cistern seals, inlet valves, and flush mechanisms with durable commercial-grade components. If your toilet is completely blocked, slow to drain, or backing up into the pan, we use professional drain augers and high-pressure clearance equipment to remove foreign objects and stubborn scale, restoring smooth, hygienic, and reliable operation.

Quick fixWater savingBathroom
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05

Radiator & heating leaks

Weeping radiator valves, rusted bleed screws, or pinhole leaks in panel radiators cause your central heating system to lose pressure gradually. We inspect your entire radiator network, locate the precise source of moisture, and tighten, re-seal, or replace faulty thermostatic radiator valves (TRVs) and tail connectors. If a radiator is severely corroded, we safely isolate and drain the unit to replace it. Afterward, we re-pressurize the system, bleed trapped air from every unit, and add corrosion inhibitor to protect your pipework.

Heating systemPressure lossWinter
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06

Water mains leak

Leaks on your main incoming supply pipe can waste massive volumes of water, lower household water pressure, and erode the ground beneath driveways or foundations. We trace the main line from the boundary meter to your internal stopcock, pinpointing the underground breach using specialized pipe location technology. Our team carefully excavates the soil or pavement, replaces or repairs the damaged section with heavy-duty MDPE piping, and secures all connections. We also provide advice regarding legal property boundaries so you know exactly which section is your responsibility.

External pipeHigh volumeBoundary check
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07

Appliance leak repair

A split inlet hose, perished rubber seal, or loose waste connector on a washing machine or dishwasher can cause catastrophic kitchen flooding in seconds. We offer fast emergency callouts to isolate the water feed, stop the flooding, and drain trapped wastewater safely. Our technicians replace damaged supply hoses, fit heavy-duty brass check valves, inspect internal drain pumps for blockages, and re-seat loose fittings with reinforced connections. We then run a full test cycle under operational pressure to confirm your appliances are completely leak-free.

KitchenApplianceFlooding
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08

Pipe replacement & re-routing

Aging lead, severely scaled copper, or degraded iron pipework poses a continuous risk of sudden bursts and reduced water pressure. We provide complete home re-piping services, replacing obsolete or deteriorated systems with modern, high-durability copper or multilayer PEX pipework. If upcoming renovations or recurring freeze-thaw issues require moving existing pipe runs, we skillfully re-route them behind walls, through floor joists, or away from exterior uninsulated spaces. Every install is pressure-tested, insulated with thermal lagging, and fully certified before your plasterers or floor-layers begin.

Full replacementRe-pipeLong-term fix
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09

Overflow pipe repair

Water constantly dripping or running from an external overflow pipe indicates a failing valve or an overfilling tank in your loft or toilet cistern. This continuous trickle wastes huge amounts of water and can stain or damage exterior masonry. We inspect cold water storage tanks, feed and expansion tanks, and toilet cisterns to replace worn float valves, repair ballcocks, and clear scale buildup that prevents full shut-off. We calibrate the water line to the correct height, secure the overflow pipework, and verify that the shut-off mechanism responds to pressure changes.

TankCisternWater waste
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10

Underfloor heating leaks

Detecting and fixing leaks in wet underfloor heating systems requires advanced diagnostics to avoid damaging finished flooring. We perform precision hydraulic pressure tests on your manifold loops to isolate the specific circuit losing pressure, then use thermal imaging cameras to locate the exact leak under the floor surface. Once identified, we lift a minimal section of flooring, expose the damaged pipe manifold or loop, and install a permanent, high-pressure compression coupling. We then flush, refill, re-pressurize, and balance the entire underfloor heating zone.

UnderfloorThermalPressure test
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Warning Signs

Signs you need an emergency plumber, not a next-day booking

Not every plumbing issue needs an emergency callout — but some can't wait. Call immediately if you notice water coming through a ceiling or light fitting, a pipe that's actively spraying or flooding a room, no water pressure anywhere in the property, a strong gas-like smell near your boiler, or sewage backing up into a sink, bath or toilet. These situations risk structural damage, mould, or health hazards the longer they're left, and our engineers prioritise them ahead of routine repairs.

Pricing

What affects the cost of an emergency plumbing repair

Emergency plumbing costs in London typically depend on three things: how urgent the callout is (daytime vs. out-of-hours), how accessible the affected pipework is (exposed vs. behind walls, under floors or underground), and whether parts need sourcing on the day. A dripping tap is usually a fixed, low-cost job; a burst main or hidden leak requiring detection equipment takes longer and costs more. We always isolate the immediate danger first and give you a clear price before starting permanent repair work, so there are no surprises on the invoice.

FAQ

Frequently Asked Questions

How fast can you get to me in Lewisham?

Our multi-trade response desk covers South East London directly, so most callouts in Lewisham, Brockley, Catford, Forest Hill, Hither Green and Ladywell are attended same-day, with urgent leaks and burst pipes prioritised first.

Do you charge a call-out fee?

We quote the full job cost, including attendance, before any work begins — no hidden call-out surprises.

Can you fix it in one visit?

Where parts are in stock on our van, most burst pipes, leaks and fixture repairs are completed permanently on the same visit.

What if the leak has caused water damage?

We coordinate directly with our Drying & Reinstatement and Ceilings & Structure teams so the leak, the drying, and any ceiling/plaster repair are handled as one job, not three separate call-outs.

Our Approach

Why call us for plumbing emergencies

We isolate the danger first, diagnose second, and repair third — in that order — because stopping active water damage matters more than a perfect first-time diagnosis. Our engineers carry thermal imaging and acoustic leak-detection equipment on the van, so hidden leaks behind walls or under floors are usually found without invasive digging or guesswork. And because we're a multi-trade team, a plumbing emergency that's damaged a ceiling or soaked a carpet doesn't need three different companies — one call covers the whole repair chain.

Not sure which plumbing service you need?

Describe the problem and we'll dispatch the right engineer.

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