Diagnose the cause.
Not just the symptom.

That's our approach to emergency repairs. One call, multiple trades, the right solution.

Call 07458 148224

Experience you can trust

Qualified. Insured. Local.

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Years Operating

Established presence across Lewisham borough with deep knowledge of local property types.

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Public Liability Insurance

Up to £5 million coverage. Certificate available on request for peace of mind.

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Qualified Tradespeople

All contractors are vetted, qualified, and experienced in emergency response work.

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Local Coverage

SE4, SE6, SE13, SE23 postcodes. We know the streets, the buildings, and the common issues.

Our promise to you

10-Year Indemnified Guarantee

Unlike standard contractor guarantees that disappear if the business closes, our guarantee is insurance-backed. This means:

Long-term protection: Coverage remains valid even if My Trusted Builder Ltd ceases trading
Independent enforcement: Claims are handled through the insurance provider if necessary
Real peace of mind: Your investment is protected for a full decade

This is standard on all structural and waterproofing work. Specific terms apply—ask us for details on your project.

How we work

From Emergency Call to Restored Room

Free Telephone Assessment

Tell us what's happening. We'll ask the right questions to identify the likely source and urgency level.

Authority Confirmation

We establish who can approve access and work—owner, tenant, leaseholder, freeholder, or managing agent.

Dispatch & Make Safe

The relevant trade (plumber, electrician, roofer) attends to contain the immediate issue and prevent further damage.

Permanent Repair

Once the situation is stable, we coordinate the full repair, drying, and reinstatement work required.

Period property specialists

Emergency Speed.
Period-Property Care.

Victorian and Edwardian homes need different handling than modern builds. We understand:

Breathable construction methods and lime-based materials
Traditional roof forms, chimneys, and flashing details
Original plasterwork, cornices, and decorative features
Common issues with ageing timber, brickwork, and lead pipes

Our goal is to fix the problem without compromising the character of your home.

Not sure which trade you need?

That's our job to work out. One call, multi-trade response.